Privacy Policy

PRIVACY POLICY

1. DATA CONTROLLER

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users are informed that the personal data collected through this website will be processed by:

Be Spain Savvy Global Services SL
CIF: B27551233
Registered Address: Calle Real 138, San Fernando, Cádiz, Spain
Email: heretohelp@bespainsavvy.com
Website: www.bespainsavvy.com 

2. PURPOSE OF DATA PROCESSING

We collect and process personal data for the following purposes:

  • Responding to enquiries submitted through the website
  • Providing immigration, relocation, translation, administrative and consultancy services
  • Managing memberships and client accounts
  • Managing bookings and appointments
  • Processing payments and invoices
  • Providing customer support
  • Managing secure document submissions
  • Complying with legal and regulatory obligations

As part of our services, we may process sensitive personal data including:

  • Passport and identification documents
  • Criminal record certificates
  • Health or medical insurance information
  • Immigration and residency documentation
  • Financial and employment documentation
  • Family and dependent information

Such information is processed only where necessary for the provision of requested services and handled with strict confidentiality.

3. LEGAL BASIS FOR PROCESSING

Personal data is processed on the following legal bases:

  • Consent of the data subject
  • Performance of a contract or requested service
  • Compliance with legal obligations
  • Legitimate interest in managing and improving our services

Sensitive personal data is processed only where strictly necessary for immigration, legal, administrative or relocation support services requested by the client.


4. DATA SHARING

Personal data may be shared where necessary with:

  • Translators
  • Legal professionals
  • Administrative collaborators
  • Government bodies and official authorities
  • Payment processors
  • Technology and hosting providers

Third-party providers used by Be Spain Savvy Global Services SL may include:

  • Google Workspace
  • Stripe
  • MemberSpace
  • TidyCal
  • IONOS

Data is only shared where necessary for the delivery of requested services or operation of the website and business.

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