These Terms and Conditions govern the use of services provided by:

Be Spain Savvy Global Services SL
CIF: B27551233
Registered Address: Calle Real 138, San Fernando, Cádiz, Spain
Email: heretohelp@bespainsavvy.com
Website: www.bespainsavvy.com

By accessing this website or purchasing any service, membership or support package, the user agrees to these Terms and Conditions.

2. SERVICES PROVIDED

Be Spain Savvy Global Services SL provides relocation assistance, immigration support guidance, translation coordination, administrative support, memberships, consultancy services and related assistance for individuals and families moving to or living in Spain.

Services may include:

Guidance and administrative assistance

Appointment booking assistance

Visa and residency support

Translation coordination

Membership services

Relocation assistance

Access to recommendations, resources and support materials

General administrative support

Services are provided remotely unless otherwise agreed in writing.

3. NO LEGAL REPRESENTATION

Be Spain Savvy Global Services SL is not a law firm and does not provide regulated legal representation unless explicitly stated.

Information and guidance provided through our services are based on experience, publicly available information, administrative procedures and third-party guidance. Immigration outcomes and administrative decisions remain entirely at the discretion of the relevant authorities.

No guarantee is given regarding:

visa approvals,

residency approvals,

appointment availability,

administrative processing times,

or outcomes from government bodies.

4. CLIENT RESPONSIBILITIES

Clients are responsible for:

providing accurate and truthful information,

supplying requested documentation promptly,

reviewing submitted forms and information,

attending required appointments,

and complying with applicable laws and official requirements.

Delays caused by missing or incorrect documentation are the responsibility of the client.

5. PAYMENTS

Fees for services, memberships and support packages are displayed on the website or communicated directly to the client.

Payments are generally processed through Stripe or bank transfer where applicable.

Unless otherwise stated:

all fees are non-refundable once work has commenced,

translation services are non-refundable once ordered,

and digital services or memberships may not be refundable after access has been granted.

Failure to complete a process or use a purchased service does not automatically entitle the client to a refund.

6. MEMBERSHIPS AND SUBSCRIPTIONS

Memberships and subscription services provide access to specific resources, support levels and benefits as described on the website at the time of purchase.

Membership benefits may evolve or change over time.

Users are responsible for maintaining the confidentiality of their login credentials and account access information.

Be Spain Savvy Global Services SL reserves the right to suspend or terminate memberships where:

misuse occurs,

abusive behaviour is directed towards staff or collaborators,

fraudulent activity is suspected,

or these Terms and Conditions are breached.

7. THIRD-PARTY SERVICES

Certain services may involve collaboration with third parties including:

translators,

lawyers,

gestores,

insurance providers,

government platforms,

payment providers,

and external service providers.

While recommendations may be provided in good faith, Be Spain Savvy Global Services SL is not responsible for the actions, pricing, delays or outcomes of independent third-party providers.

8. DATA PROTECTION

Personal data is processed in accordance with applicable data protection legislation including GDPR and LOPDGDD.

By using our services, clients acknowledge that certain personal and sensitive information may need to be processed for immigration, relocation and administrative purposes.

Further information is available in our Privacy Policy.

9. LIMITATION OF LIABILITY

Be Spain Savvy Global Services SL shall not be liable for:

government decisions,

changes in immigration law or policy,

appointment system availability,

third-party provider actions,

delays outside our control,

internet or platform outages,

or indirect or consequential losses.

Our total liability shall in all circumstances be limited to the amount paid by the client for the relevant service.

10. WEBSITE USE

Users agree not to misuse the website, membership areas or any provided resources.

Unauthorised copying, sharing, redistribution or commercial use of website materials, downloads or membership content is prohibited.

11. MODIFICATIONS

Be Spain Savvy Global Services SL reserves the right to modify these Terms and Conditions at any time.

Updated versions will be published on the website and become effective upon publication.

12. GOVERNING LAW

These Terms and Conditions are governed by Spanish law.

Any disputes arising in connection with the website or services shall be submitted to the courts and tribunals corresponding to the registered address of Be Spain Savvy Global Services SL, unless otherwise required by consumer protection legislation.